Why the Philippines

Benefits of offshore outsourcing to the Philippines

Philippines: the global leader in offshore outsourcing.

With its fast-growing economy and a culture profoundly influenced by the West, the Philippines is a global leader in offshore outsourcing. Annually, it produces over 600,000+ high-quality graduates with wide ranging skills and is the 3rd highest English-speaking nation worldwide. Filipinos are, by nature, loyal with a strong work ethic and an ideal fit for the BPO industry.

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Educated and Large Talent Pool

Abundant labor force of 44+ million (GDP of c. $305bn) with over 640,000+ college graduates per year. The 3rd largest English-speaking country in the World, with a strong affinity to Western culture.

Cost Competitiveness

Among the lowest labor costs for English speaking professionals in the World.

Proven Track Record

The Philippines is leading the offshore outsourcing revolution. It’s the global outsourcing services leader for voice, customer care, technical support, sales, collections — with 30% share of U.S. and 15-20% of APAC. It holds 10% share for non-voice services globally, and rapidly growing while adding significant industry-specific value enhancement opportunities. It’s the 3rd largest pool of qualified resources in APAC for IT and Software development related jobs.

Excellent Infrastructure

The Philippines has the lowest rental rates in the region, with very reliable, redundant, low-cost telecommunication and power infrastructure and dedicated IT parks in the center of business districts.

Our staff

Dedicated offshore teams that effortlessly integrate with your business.

Satellite Office ensures the onboarding process is simple, so your teams can start collaborating with your internal teams quickly. With senior executives on the ground in Manila, we vet each professional to ensure they match your company’s requirements. Each English-speaking candidate receives a thorough recruitment process that matches the client’s needs. All candidates have a minimum of two years of industry experience and are degree qualified.

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FAQs

Frequently Asked Questions to help you with your offshore staff leasing requirements

What are the benefits of outsourcing?

Outsourcing gives your business access to experienced English-speaking professionals with up to 70% in annual cost savings per employee. Satellite Office helps build dedicated offshore teams that are flexible and integrate effortlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.

How does Satellite Office help find the right staff for my role?

Our highly experienced and specialized recruitment experts use a combination of established recruitment processes together with new and advanced cloud-based recruitment tools, including video interviews and selective skills-based testing.

This allows us to effectively screen the employees we are hiring and evaluate if it matches the client requirements. The clients are also involved in the interview and selection processes to ensure that all employees hired are a great fit for any given position. Our recruitment process also includes conducting a thorough character reference check.

What sets Satellite Office apart from other outsourcing companies in the Philippines?

We provide highly consultative outsourcing services to our clients and take a partnership approach. Our unique value proposition begins with our Account Management which helps us to deliver a personal, ‘hand holding’ approach to our clients which continues through the life of the client.

Our approach is to partner with our clients, by understanding their business and talent requirements, across technical and non-technical roles, to build their own teams sourced from a highly experienced, English-speaking, and university-educated talent pool.

Our on-going quality of services and operations also ensures an above industry average for client and staff retention. Satellite Office invests considerable time and resources into creating an exceptional work environment, both within our facilities as well as extra activities and engagement outside of the work environment.

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